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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hazel Hastwell

Hazel Hastwell

July 9, 2026

5  out of  5
rating by Hazel Hastwell
"Amy was very professional and listened to all our needs. I have been a State Farm customer for many years. I was so afraid after moving from Florida I was not going to find a good agency in Tennessee. I had been to two agents prior to finding Amy. All I can advise if you want good service and someone to answer your call just start with her and don't waist time."
We responded:
"We are thrilled to hear that Amy provided the exceptional service you were looking for after your move from Florida. It's fantastic to know that our agency successfully met your insurance needs in Tennessee. Thank you, Hazel, for choosing us!"
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Allie Adamis

July 9, 2026

1  out of  5
rating by Allie Adamis
"Revising review after going through the claims process, which has lacked transparency and efficiency at all stages. Would strongly advise pursuing insurance elsewhere.

Addition in response to owner's reply: I originally called this office for support with my claim, and was told that they cannot do anything to advise or provide support on claims."
We responded:
"Thanks you for taking the time to share your feedback. We're sorry to hear you were disappointed with your claims experience. While our office does not make decisions regarding claims or the claims process, we understand how frustrating the situation can be.

Our team is always here to advocate for our customer, answer questions, and help communicate with the claims department whenever possible. Please do not hesitate to reach out to our office if there is anything we can do to assist. We appreciate your feedback and the opportunity to help however we can. "
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carolina serrano

June 29, 2026

5  out of  5
rating by carolina serrano
"Thanks.! Amy"
We responded:
"Seeing your five-star review gave our whole team a reason to smile. Thanks so much, Carolina!"
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William Longdon

June 29, 2026

5  out of  5
rating by William Longdon
"I spoke with Mary concerned about my granddaughters insurance extension due to at accidents. Mary addressed all our concerns and guided us through the process to acquire a new reasonable insurance policy."
We responded:
"William, your review put a smile on our faces! We're so happy Mary was able to provide the care, guidance, and support you deserved. Thank you for trusting our team—we look forward to helping you again whenever you need us."
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Jeff Baltzell

June 26, 2026

5  out of  5
rating by Jeff Baltzell
"Dylan was very knowledgeable and a Great help with setting up my daughters renters insurance
Would definitely recommend him with all your insurance needs"
We responded:
"Finding the right coverage is important, and we’re so glad we could help you with that, Jeff! Thanks for your trust—we’re always here for you.
"
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Chloe Strickland

June 26, 2026

5  out of  5
rating by Chloe Strickland
"Dylan is the best!"
We responded:
"Chloe, thank you for the 5-star review! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family!
"
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David Fear

June 26, 2026

5  out of  5
rating by David Fear
"Dylan and his team were quick to respond and extraordinarily helpful. I had many questions they answered quickly and were available via email and phone when needed"
We responded:
"Thank you, David, for your feedback. Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
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Jayne Morris

June 25, 2026

5  out of  5
rating by Jayne Morris
"Dylan provided our fifth proposed quote for our home/auto bundle. He crushed the competition not only in numbers but attitude and knowledge."
We responded:
"Thank you, Jayne, for your feedback! We're glad to hear that Dylan impressed you with his competitive quote and expertise. We appreciate your trust in us for your home and auto insurance needs."
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Helen Suk

June 16, 2026

5  out of  5
rating by Helen Suk
"Attentive to detail and very prompt in response. Dylan addressed every question thoroughly."
We responded:
"Thank you, Helen, for your feedback. We're glad to hear that Dylan was attentive and thorough in addressing your questions. Your satisfaction is important to us, and we appreciate your support."
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Grant

June 16, 2026

5  out of  5
rating by Grant
"Dylan was very helpful and quick!"
We responded:
"Thank you so much, Grant, for your wonderful feedback! We're really happy to hear that Dylan was super helpful and quick in assisting you. Your support truly means the world to us!"
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Haylee Shaw

June 13, 2026

5  out of  5
rating by Haylee Shaw
"Dylan has been so kind and helpful with the transition of insurance since I’ve moved to a new state. Has been so patient and overall so great with everything and has answered all of my questions promptly! Truly recommend!"
We responded:
"Thank you, Haylee, for your uplifting feedback! We are thrilled to hear that Dylan has been a beacon of kindness and support during your transition to a new state. Your recommendation inspires us all!"
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Aaron Zhao

June 12, 2026

5  out of  5
rating by Aaron Zhao
"I have been with this agency for years and have used them for several types of insurance policies. They are highly efficient, responsive, and always explain things clearly. Amy has always been extremely helpful and a pleasure to work with. I highly recommend this agency!"
We responded:
"Thank you, Aaron, for your long-term trust and support. We're glad to hear that Amy and the team have been able to assist you efficiently and clearly with your insurance needs. Your recommendation means a lot to us!"
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Chris Hood

June 9, 2026

5  out of  5
rating by Chris Hood
"Great experience! Easy to contact and very friendly!"
We responded:
"Thank you, Chris, for sharing your experience! We're glad to hear that you found it easy to contact us and appreciated the friendly service. If you need anything else, feel free to reach out anytime."
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Hannah Smith

June 9, 2026

5  out of  5
rating by Hannah Smith
"Super helpful and the process was super easy!"
We responded:
"Thank you, Hannah, for your feedback! I'm glad to hear that you found the process easy and helpful. If you have any more questions or need assistance, feel free to reach out."
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Kevin Chao

May 28, 2026

5  out of  5
rating by Kevin Chao
"Amy was a gem, made the process seamless for getting the insurance I needed/wanted. Very responsive, thorough, and felt she answered all my questions. Would absolutely recommend her/Jeff Summers"
We responded:
"Thank you, Kevin, for your thoughtful review. We're glad to hear that Amy made the process seamless and addressed all your questions. Your recommendation means a lot to us!"
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Dreas ShirtWork

May 14, 2026

5  out of  5
rating by Dreas ShirtWork
"Dylan was Amazing. Patient & Very easy to understand. Thanks State Farm I needed the help to stay covered & insured. I truly appreciate the service that was provided. Helpful & Kind. :)"
We responded:
"We really appreciate you taking the time to share this. It’s great to hear Dylan was able to help keep everything in place with your coverage and make the process feel simple and secure. Thank you for your kind words and continued trust."
Profile photo of Patricia Hawkins

Patricia Hawkins

May 14, 2026

5  out of  5
rating by Patricia Hawkins
"I had some confusion about my renters insurance so I called. Everyone was very, very helpful. Looked into it and Bethany got right back to me with an insurance quote. I had some questions about the content of the policy and she responded immediately and explained everything to me in great detail. I will continue to do business with Jeff Summers State Farm Insurance Company. Very happy customer.
Patricia S. Hawkins

I just added car insurance for my car. Dylan was so helpful. I contacted him weeks before I brought the car and he stayed in contact with me the whole time. He was patient, professional and happy to help. He explained my whole policy to me and also followed up with an email of everything we talked about. Jeff Summers - State Farm Insurance has always been there for me."
We responded:
"Thank you, Patricia, for sharing your experience with us! We're glad to hear that Bethany and Dylan were able to assist you with both your renters and car insurance needs. Your continued trust in our team means a lot to us."
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Kambry Richardson

May 12, 2026

5  out of  5
rating by Kambry Richardson
"I am a brand new client of Jeff Summers State Farm in Nashville, as I have recently made the move to Nashville from Idaho, and I couldn't be more grateful for the help of this office - especially from Dylan. 🙏🏼 My previous agency took amazing care of me in Idaho, but referred me over to this office because of their outstanding reputation and reviews in the Nashville area, and the transfer went as smoothly as could be. Dylan was able to get me new policies on my truck, motorcycle, and renters insurance and was actually able to save me some money from what I had been paying in Idaho! He was so friendly, helpful, caring, and considerate, and it helps that he is one of the rare Nashville locals ;). Thanks for taking great care of me, and I'm looking forward to continuing service and care through this agency."
We responded:
"Kambry, we truly appreciate your kind words! It’s great to hear Dylan could help simplify your transition and uncover some savings along the way. Thanks for choosing us — we’re proud to serve you in Nashville."
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rib eye

May 10, 2026

5  out of  5
rating by rib eye
"Fantastic experience! We have been with another insurance company for 25+ years but decided to switch to State Farm recently. Amy is knowledgeable, patient, and incredibly responsive. Highly recommended."
We responded:
"We really appreciate you taking the time to share your experience. It’s great to hear that Amy’s expertise and quick support helped make your move to State Farm smooth and comfortable. Thank you for the recommendation—it truly means a lot to our team."
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Holly Staff

May 8, 2026

5  out of  5
rating by Holly Staff
"So quick and Dylan is awesome."
We responded:
"Thank you, Holly, for your feedback! We're glad to hear that Dylan provided you with quick service. Your support means a lot to us."
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Alexis Anderson

May 5, 2026

5  out of  5
rating by Alexis Anderson
"Dylan has been a great help! From getting quotes to my car insurance to helping me secure my renters insurance! He makes the process quick, easy, and reliable. Will be recommending him to my family and friends and continue to use for my future needs!"
We responded:
"Thank you, Alexis, for sharing your experience with Dylan! It's great to hear that he made the process of securing your car and renters insurance quick and easy. We appreciate your recommendation and look forward to assisting you with your future needs. "
Profile photo of Hallie England

Hallie England

May 5, 2026

5  out of  5
rating by Hallie England
"Dylan was efficient and super helpful! Always enjoy my interactions with him and other office members."
We responded:
"Thank you, Hallie, for your kind words about Dylan and our team! We're glad to hear that you find our interactions enjoyable and efficient. Your feedback means a lot to us. "
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Lisa N

May 4, 2026

5  out of  5
rating by Lisa N
"Dylan was helpful in our search for a new insurance policy. He answered all of our questions in a timely manner. Quick, efficient, courteous, great to work with. Thank you for your help!"
We responded:
"Thanks for your feedback, Lisa! We’re glad Dylan was able to help you quickly and courteously with your new policy."
Profile photo of Cary Bolton

Cary Bolton

May 4, 2026

5  out of  5
rating by Cary Bolton
"Very personable and very thorough responses back quickly and had all information that was needed"
We responded:
"Thank you, Cary, for your feedback! I'm glad to hear that you found our responses thorough and timely. We're here to ensure you have all the information you need. "
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miranda antcliff

April 29, 2026

5  out of  5
rating by miranda antcliff
"Dylan made the process of a new policy easy and efficient! He seemed happy to help me and made me feel welcomed!"
We responded:
"Thank you, Miranda, for sharing your experience! It's great to hear that Dylan made the process easy and efficient while making you feel welcomed. We appreciate your feedback and look forward to assisting you in the future."