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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adespo56

July 25, 2026

5  out of  5
rating by adespo56
"Dylan was amazing! You see all those adds about saving money on car insurance but he made it happen. Saved me more than half on my monthly as I was definitely overpaying. From start to finish things were efficiently handled and quick!! Skip the hunt this office and agent are the best! Big thanks for the entire team especially Dylan"
We responded:
"A review like this truly makes our day! We’re glad Dylan helped make switching your coverage simple while finding savings that made a real difference. Thank you for your recommendation and for choosing our agency."
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Jerry Kill

July 17, 2026

5  out of  5
rating by Jerry Kill
"Great, the best I have experienced Amy was great help"
We responded:
"It’s so wonderful to hear that Amy was there to provide the support and service you were looking for! We really appreciate your kind words and feedback! Thank you for sharing your experience with us!"
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Hazel Hastwell

July 9, 2026

5  out of  5
rating by Hazel Hastwell
"Amy was very professional and listened to all our needs. I have been a State Farm customer for many years. I was so afraid after moving from Florida I was not going to find a good agency in Tennessee. I had been to two agents prior to finding Amy. All I can advise if you want good service and someone to answer your call just start with her and don't waist time."
We responded:
"We are thrilled to hear that Amy provided the exceptional service you were looking for after your move from Florida. It's fantastic to know that our agency successfully met your insurance needs in Tennessee. Thank you, Hazel, for choosing us!"
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Allie Adamis

July 9, 2026

1  out of  5
rating by Allie Adamis
"Revising review after going through the claims process, which has lacked transparency and efficiency at all stages. Would strongly advise pursuing insurance elsewhere.

Addition in response to owner's reply: I originally called this office for support with my claim, and was told that they cannot do anything to advise or provide support on claims."
We responded:
"Thanks you for taking the time to share your feedback. We're sorry to hear you were disappointed with your claims experience. While our office does not make decisions regarding claims or the claims process, we understand how frustrating the situation can be.

Our team is always here to advocate for our customer, answer questions, and help communicate with the claims department whenever possible. Please do not hesitate to reach out to our office if there is anything we can do to assist. We appreciate your feedback and the opportunity to help however we can. "
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Christian

July 6, 2026

5  out of  5
rating by Christian
"Dropped my rate by 200+ a month. Great customer service good guys highly recommend Jeff was incredible"
We responded:
"Christian, thank you so much for sharing your experience! Saving over $200 a month is incredible, and we’re so happy our team could help while providing the service you deserve. Thanks for your recommendation and for trusting our agency!"
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carolina serrano

June 29, 2026

5  out of  5
rating by carolina serrano
"Thanks.! Amy"
We responded:
"Seeing your five-star review gave our whole team a reason to smile. Thanks so much, Carolina!"
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Jessica Buthman

June 29, 2026

5  out of  5
rating by Jessica Buthman
"Always reliable, informative and professional. I will not go anywhere else"
We responded:
"Thank you, Jessica, for your kind words. We're grateful for your trust and commitment to our services. Looking forward to continuing to serve you!"
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William Longdon

June 29, 2026

5  out of  5
rating by William Longdon
"I spoke with Mary concerned about my granddaughters insurance extension due to at accidents. Mary addressed all our concerns and guided us through the process to acquire a new reasonable insurance policy."
We responded:
"William, your review put a smile on our faces! We're so happy Mary was able to provide the care, guidance, and support you deserved. Thank you for trusting our team—we look forward to helping you again whenever you need us."
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Jeff Baltzell

June 26, 2026

5  out of  5
rating by Jeff Baltzell
"Dylan was very knowledgeable and a Great help with setting up my daughters renters insurance
Would definitely recommend him with all your insurance needs"
We responded:
"Finding the right coverage is important, and we’re so glad we could help you with that, Jeff! Thanks for your trust—we’re always here for you.
"
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Chloe Strickland

June 26, 2026

5  out of  5
rating by Chloe Strickland
"Dylan is the best!"
We responded:
"Chloe, thank you for the 5-star review! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family!
"
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David Fear

June 26, 2026

5  out of  5
rating by David Fear
"Dylan and his team were quick to respond and extraordinarily helpful. I had many questions they answered quickly and were available via email and phone when needed"
We responded:
"Thank you, David, for your feedback. Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
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Jayne Morris

June 25, 2026

5  out of  5
rating by Jayne Morris
"Dylan provided our fifth proposed quote for our home/auto bundle. He crushed the competition not only in numbers but attitude and knowledge."
We responded:
"Thank you, Jayne, for your feedback! We're glad to hear that Dylan impressed you with his competitive quote and expertise. We appreciate your trust in us for your home and auto insurance needs."
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Brianna Cawley

June 23, 2026

5  out of  5
rating by Brianna Cawley
"I’ve had a great experience with Jeff Summers State Farm. Last month, Dylan helped me get my auto and renters insurance set up, and he made the process really easy.

This week, I had an issue come up and called the office for help. Nathan was very kind and took the time to listen and help me figure out what was going on. He then connected me with Amy, who has been amazing. She has been incredibly helpful, sweet, and responsive, and she’s still helping me get everything resolved.

It’s nice knowing there are real people who genuinely care and are willing to go the extra mile for their customers."
We responded:
"Thank you, Brianna, for sharing your experience with us. We're glad to hear that Dylan, Nathan, and Amy were able to assist you effectively and make the process smooth. It's important to us that our team provides genuine care and support, and your feedback means a lot."
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Grace Werner

June 22, 2026

5  out of  5
rating by Grace Werner
"Amy was incredibly friendly and easy to work with! 10/10 would recommend!"
We responded:
"Thank you for the amazing review, Grace! Glad you had such as great experience and we really appreciated the feedback! "
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James Evers

June 18, 2026

5  out of  5
rating by James Evers
"Dylan Puryear in Jeff's office is, without question, the best on so many fronts! Dylan was prompt in responding to my questions and his helping me turnaround a needed document was much easier (and quicker) than expected. I have used State Farm in multiple states and Dylan sets the bar on customer service."
We responded:
"Thank you so much, James, for your kind words about Dylan! We’re thrilled to hear that he was able to assist you promptly and efficiently. Your feedback about our customer service means the world to us!"
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Helen Suk

June 16, 2026

5  out of  5
rating by Helen Suk
"Attentive to detail and very prompt in response. Dylan addressed every question thoroughly."
We responded:
"Thank you, Helen, for your feedback. We're glad to hear that Dylan was attentive and thorough in addressing your questions. Your satisfaction is important to us, and we appreciate your support."
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Grant

June 16, 2026

5  out of  5
rating by Grant
"Dylan was very helpful and quick!"
We responded:
"Thank you so much, Grant, for your wonderful feedback! We're really happy to hear that Dylan was super helpful and quick in assisting you. Your support truly means the world to us!"
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Haylee Shaw

June 13, 2026

5  out of  5
rating by Haylee Shaw
"Dylan has been so kind and helpful with the transition of insurance since I’ve moved to a new state. Has been so patient and overall so great with everything and has answered all of my questions promptly! Truly recommend!"
We responded:
"Thank you, Haylee, for your uplifting feedback! We are thrilled to hear that Dylan has been a beacon of kindness and support during your transition to a new state. Your recommendation inspires us all!"
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Aaron Zhao

June 12, 2026

5  out of  5
rating by Aaron Zhao
"I have been with this agency for years and have used them for several types of insurance policies. They are highly efficient, responsive, and always explain things clearly. Amy has always been extremely helpful and a pleasure to work with. I highly recommend this agency!"
We responded:
"Thank you, Aaron, for your long-term trust and support. We're glad to hear that Amy and the team have been able to assist you efficiently and clearly with your insurance needs. Your recommendation means a lot to us!"
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Olu Ola

June 11, 2026

5  out of  5
rating by Olu Ola
"A breeze!!!! 5 stars…"
We responded:
"Thank you, Olu, for the 5-star rating! We're glad to hear that your experience with us was a breeze. If you ever need assistance, feel free to reach out."
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Chris Hood

June 9, 2026

5  out of  5
rating by Chris Hood
"Great experience! Easy to contact and very friendly!"
We responded:
"Thank you, Chris, for sharing your experience! We're glad to hear that you found it easy to contact us and appreciated the friendly service. If you need anything else, feel free to reach out anytime."
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Hannah Smith

June 9, 2026

5  out of  5
rating by Hannah Smith
"Super helpful and the process was super easy!"
We responded:
"Thank you, Hannah, for your feedback! I'm glad to hear that you found the process easy and helpful. If you have any more questions or need assistance, feel free to reach out."
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Cecilia Arguelles

June 5, 2026

5  out of  5
rating by Cecilia Arguelles
"Dylan was super efficient and helpful when I needed a quote for my renter’s insurance!"
We responded:
"Thank you, Cecilia, for your feedback! We're glad to hear that Dylan was efficient and helpful with your renter’s insurance quote. If you need any further assistance, feel free to reach out."
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Kevin Chao

May 28, 2026

5  out of  5
rating by Kevin Chao
"Amy was a gem, made the process seamless for getting the insurance I needed/wanted. Very responsive, thorough, and felt she answered all my questions. Would absolutely recommend her/Jeff Summers"
We responded:
"Thank you, Kevin, for your thoughtful review. We're glad to hear that Amy made the process seamless and addressed all your questions. Your recommendation means a lot to us!"
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Jonny Harmon

May 22, 2026

5  out of  5
rating by Jonny Harmon
"Amy Stephens was super helpful with getting my auto and renters insurance policies switched over from TX to TN. She made the process quick and easy while still being informative. Highly recommend!"
We responded:
"Thank you, Jonny, for sharing your experience! We're glad Amy was able to assist you with your auto and renters insurance transition from TX to TN smoothly. Your recommendation means a lot to us!"