Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dave Turnbull

Dave Turnbull

October 28, 2026

5  out of  5
rating by Dave Turnbull
"Amy Stephens at Jeff Summer’s State Farm was incredible to deal with! She handled everything for me in no time! I highly recommend her and State Farm!"
We responded:
"Dave, we’re so glad Amy Stephens made everything feel easy and stress-free! She’ll appreciate knowing her help made such a positive impression. Thanks for recommending our team and trusting us with your insurance needs—we’re always here when you need us!"
Profile photo of Karen

Karen

October 23, 2026

5  out of  5
rating by Karen
"Amy was very nice and helpful in establishing insurance on some inherited property. It was a process I had been dreading and she turned it into a simple process."
We responded:
"Getting insurance in place for an inherited property can feel like a lot to navigate, Karen, so we’re happy Amy made everything straightforward! She’ll appreciate knowing she helped make the experience a positive one. Thanks for choosing our agency!

"
Profile photo of Amanda Sun

Amanda Sun

October 16, 2026

5  out of  5
rating by Amanda Sun
"I worked with Dylan Puryear and he was terrific! Very friendly, efficient, helpful! Communication was great, and he gave me a reasonable quote and made the process very straightforward."
We responded:
"Amanda, we’re glad Dylan made everything feel straightforward and kept you informed along the way! Clear communication can make such a difference when it comes to insurance, and we’re happy you had such a positive experience. Thanks for trusting our team with your coverage!"
Profile photo of Kayla Womack

Kayla Womack

October 9, 2026

5  out of  5
rating by Kayla Womack
"Dylan was quick, thorough and knowledgeable! I got the quote in less than 2 minutes. Excited to continue to work with him!"
We responded:
"Thanks for sharing, Kayla! It's great to hear that Dylan was quick and thorough in getting you a quote. We look forward to continuing to assist you with your insurance needs. "
Profile photo of James Lundy

James Lundy

October 8, 2026

5  out of  5
rating by James Lundy
"Great customer service and support from Dylan at Jeff Summers office!"
We responded:
"James, it means a lot to know Dylan took such good care of you! We’re thankful he was able to provide the support and service you deserve. Thanks for taking a moment to recognize him and share your experience!"
Profile photo of Nathan Spell

Nathan Spell

October 5, 2026

5  out of  5
rating by Nathan Spell
"Great experience with Dylan and team!"
We responded:
"Nathan, thanks! It's great to hear that Dylan and the team made a positive impact. We look forward to continuing to assist with your insurance needs."
Profile photo of Lauren Baum

Lauren Baum

October 2, 2026

5  out of  5
rating by Lauren Baum
"Amy was so nice and willing to help me with my auto insurance. I highly recommend talking with Amy!"
We responded:
"Lauren, we’re happy to see that your experience with our office earned five stars! It's great to hear that Amy was able to assist you with your auto insurance needs. We appreciate your recommendation and are here whenever you need us."
Profile photo of Trey Lewis

Trey Lewis

September 29, 2026

5  out of  5
rating by Trey Lewis
"Amy in Jeff’s office is very responsive and accommodating. They make insurance easy."
We responded:
"Hi Trey, thanks for highlighting Amy's responsiveness and accommodating nature! We're thrilled to hear that our team makes insurance easy for you. We look forward to continuing to serve your insurance needs."
Profile photo of Tim Morse

Tim Morse

September 28, 2026

5  out of  5
rating by Tim Morse
"Dylan was five star all the way got us set up very affordable rates recommended additional coverage to keep us further protected and has walked us through every step of the process"
We responded:
"Thanks for sharing your experience, Tim! Dylan will be thrilled to hear how much you appreciated his help in setting up affordable rates and recommending additional coverage. We're grateful for your trust in our agency and look forward to assisting you with any future insurance needs."
Profile photo of willella smith

willella smith

September 28, 2026

5  out of  5
rating by willella smith
"Dylan answered every question I asked, very professional!"
We responded:
"It sounds like Dylan made sure you had the answers you needed, Willella, and that’s exactly the kind of service we strive to provide. We appreciate you trusting our agency and look forward to being here whenever you need us."
Profile photo of Lauren

Lauren

September 28, 2026

5  out of  5
rating by Lauren
"Dylan was amazing to work with. Was able to get me a great price and a quote within 10 minutes!"
We responded:
"Thanks for sharing your experience, Lauren! It's great to hear that Dylan was able to assist you so efficiently and find a great price. We appreciate your trust in our agency for your insurance needs. "
Profile photo of Brian Parker

Brian Parker

September 24, 2026

5  out of  5
rating by Brian Parker
"Dylan is first class. I had an awesome experience with Dylan and his team. Walked me thru every option for life insurance and never felt pressured. Highly recommend."
We responded:
"Thank you, Brian, for your kind words about your experience with Dylan and the team. It's great to hear that you felt comfortable and informed while exploring your life insurance options. We appreciate your recommendation!"
Profile photo of Ben Smith

Ben Smith

September 22, 2026

5  out of  5
rating by Ben Smith
"Dylan was extremely helpful and made this as smooth a process as possible. Best team to work with for insurance coverage."
We responded:
"Thanks for sharing your experience, Ben! It's great to hear that Dylan made the process smooth for you. We appreciate your trust in our team for your insurance coverage. "
Profile photo of Nigel Heard

Nigel Heard

September 22, 2026

5  out of  5
rating by Nigel Heard
"Dylan did a fantastic job at getting my insurance needs met quick and effortless! I highly recommend him!"
We responded:
"Hi Nigel, thank you for your recommendation! It's great to hear that Dylan made your insurance experience quick and effortless. We appreciate your trust in our agency. "
Profile photo of Jaelin Richardson

Jaelin Richardson

September 17, 2026

5  out of  5
rating by Jaelin Richardson
"Dylan was super helpful and made things quick and easy for me to get my car/renters insurance!!"
We responded:
"Hi Jaelin, getting your coverage taken care of should be easy, and we’re happy Dylan made it just that! Thanks for sharing your experience and putting your trust in our team. We’re here whenever you need a hand with your insurance!"
Profile photo of Dina Leone

Dina Leone

September 11, 2026

5  out of  5
rating by Dina Leone
"Amy has been lovely to work with from the beginning! I moved from out of state and she helped me transfer my insurance and walked me through all the steps. She has gone out of her way to assist!"
We responded:
"Dina, it’s always nice when an insurance transfer feels simple and stress-free! We’re glad Amy was able to help make the process smooth and take care of everything along the way. Thanks for trusting our agency and taking the time to share your experience!"
Profile photo of Ariel Olstein

Ariel Olstein

September 2, 2026

5  out of  5
rating by Ariel Olstein
"Dylan was professional and very quick to reply! 10/10"
We responded:
"Thanks for sharing your experience, Ariel! We're delighted to hear that Dylan's professionalism and prompt responses made a positive impression. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Profile photo of Kimberly Williams

Kimberly Williams

September 2, 2026

5  out of  5
rating by Kimberly Williams
"Great and wonderful service"
We responded:
"Kimberly, thanks so much for your kind words about our service! We're delighted to know that you had a great experience with our agency. If you ever need assistance with your insurance coverage, feel free to reach out to us."
Profile photo of Hope Mitchell

Hope Mitchell

August 28, 2026

5  out of  5
rating by Hope Mitchell
"I love it when Mary answers my calls to this insurance agency! She's friendly, courteous, and always helpful in resolving any issues or changes that need to be made. Mary is an asset to this team, and I appreciate her excellent customer service!!"
We responded:
"Thank you for your wonderful feedback, Hope! We're delighted to hear that Mary has been friendly and helpful in addressing your insurance needs. She truly is an asset to our team, and we're grateful for your recognition of her excellent service. If you ever need assistance, feel free to reach out to us."
Profile photo of Kristy Burciaga

Kristy Burciaga

August 27, 2026

5  out of  5
rating by Kristy Burciaga
"This team was so great to work with, I got a quote in minutes and I was set up with my new insurance in a flash. Great customer service. Thanks, again!"
We responded:
"Quick quote, smooth setup, done! Kristy, it’s wonderful to know our team was able to get your new insurance in place efficiently. Thanks for trusting us with your coverage and sharing your experience!"
Profile photo of Ben Murray

Ben Murray

August 25, 2026

5  out of  5
rating by Ben Murray
"I previously had renters insurance through State Farm and when I went to purchase my new home I had almost not considered State Farm because I assumed they would be higher. I’m so glad I decided to let them quote me! I received quotes from 3 other agents and multiple different carriers and Dylan at State Farm got me the best deal with the best coverage! I ended up bundling my home + auto with him because even my car insurance rate was much better.

If you are looking for insurance coverage, I highly recommend you giving Dylan a call and letting him quote you. I was thoroughly impressed with the entire process. He answered my questions regarding specific coverage options, never hesitated to make updates to the quote, etc.

Thank you again!"
We responded:
"Ben, finding the right coverage for your new home and auto is a big step, so we’re glad Dylan could make the process such a positive experience! Thanks for trusting our agency and for sharing your recommendation. If any questions come up along the way, our team is always here to help!"
Profile photo of Hazel Hastwell

Hazel Hastwell

July 9, 2026

5  out of  5
rating by Hazel Hastwell
"Amy was very professional and listened to all our needs. I have been a State Farm customer for many years. I was so afraid after moving from Florida I was not going to find a good agency in Tennessee. I had been to two agents prior to finding Amy. All I can advise if you want good service and someone to answer your call just start with her and don't waist time."
We responded:
"We are thrilled to hear that Amy provided the exceptional service you were looking for after your move from Florida. It's fantastic to know that our agency successfully met your insurance needs in Tennessee. Thank you, Hazel, for choosing us!"
Profile photo of Allie Adamis

Allie Adamis

July 9, 2026

1  out of  5
rating by Allie Adamis
"Revising review after going through the claims process, which has lacked transparency and efficiency at all stages. Would strongly advise pursuing insurance elsewhere.

Addition in response to owner's reply: I originally called this office for support with my claim, and was told that they cannot do anything to advise or provide support on claims."
We responded:
"Thanks you for taking the time to share your feedback. We're sorry to hear you were disappointed with your claims experience. While our office does not make decisions regarding claims or the claims process, we understand how frustrating the situation can be.

Our team is always here to advocate for our customer, answer questions, and help communicate with the claims department whenever possible. Please do not hesitate to reach out to our office if there is anything we can do to assist. We appreciate your feedback and the opportunity to help however we can. "
Profile photo of carolina serrano

carolina serrano

June 29, 2026

5  out of  5
rating by carolina serrano
"Thanks.! Amy"
We responded:
"Seeing your five-star review gave our whole team a reason to smile. Thanks so much, Carolina!"
Profile photo of William Longdon

William Longdon

June 29, 2026

5  out of  5
rating by William Longdon
"I spoke with Mary concerned about my granddaughters insurance extension due to at accidents. Mary addressed all our concerns and guided us through the process to acquire a new reasonable insurance policy."
We responded:
"William, your review put a smile on our faces! We're so happy Mary was able to provide the care, guidance, and support you deserved. Thank you for trusting our team—we look forward to helping you again whenever you need us."